Access Medical Directors Training Series

This training series combines virtual sessions about key topics in access organized in four modules; access to a library of select resources aligned with the modules; and an invitation to our “insider perspective” monthly networking and knowledge transfer virtual meetings.

The course curriculum includes content from experienced PAC members about key aspects of access. These sessions were recorded exclusively for trainees.

Module 1: Introduction to Access
Module 2: Contact Center Management
Module 3: Capacity Management
Module 4: Leadership and Culture

The registration fee for the series is $499. The fee will be invoiced upon registration and you will receive a confirmation email.

Membership is required; please email us at [email protected] if you have any questions or need assistance.