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Fall 2020 Virtual Conference: Access in the New Normal
Thursday, October 08, 2020, 12:00 PM - 4:30 PM EDT
Category: Events

Join your colleagues from around the country from the comfort of your office on October 8 for a half-day virtual conference focused on access in the new normal. We'll kick off with a virtual lunch (or coffee) break with colleagues aligned with your interest. We'll come together (virtually) to launch our educational session. Our conference features a panel of thought leaders discussing the changing face of access in their organizations -- and what the future holds. Our thought leader panel will be followed by a rapid-fire, content-rich session featuring 10 members, each given 10 minutes to give us their greatest mistake -- and lesson learned, and their most successful best practice. Complimentary for PAC members, this is a half-day educational offering that simply can't be missed!   

Free for PAC members; $399 for non-members (pre-conference lunch not included).


  • 12:00-1:00pm EST - Virtual Pre-Conference Lunch: Select one "breakout room" for virtual lunch, coffee, or just to say "hi" to your colleagues from across the country.
    • Call Center, Capacity Management, Ambulatory Operations, Physicians & Clinicians, Children's Hospital, Executive Leaders
  • 1:00-4:30pm EST - Virtual Conference: Access in the New Normal
    • 1:00-2:00pm EST - Panel of Thought Leaders
      • Carole H. Helmandollar, Children's National Hospital; Doug Ditri, Henry Ford Health System; Jennifer M. Perkins, MD, MBA, University of California, San Francisco-UCSF; Rick Evans, NewYork-Presbyterian
    • 2:00-4:00pm EST - 10-in-10: Ten member organizations sharing best practices -- and mistakes to avoid -- in rapid-fire ten-minute segments.
      • Aramis Cherrington with Ami Shumway and Maria Silva, Loma Linda
      • Simon Curtis, MHA, Duke Health
      • Yara Davila, Brigham and Women’s Hospital
      • Patrick Kokoruda, Geisinger
      • Matt Long with Missy Nelson, Medical University of South Carolina
      • Kristi McGowin, DNP, EMBA, RN, CPNP, Children’s Mercy Kansas City
      • Julie Meadows Miller, BSN, PMP, Penn State Health Medical Group
      • Kevin O’Boyle with Ali Bruni, Michael Jude & Shilpa Kasukurthi, Oregon Health
        and Science University
      • Cyndy Orrys, Beaumont Health
      • Carrie Priebe with Nik Mah, UW Medicine
    • 4:00-4:30pm EST - Wrap-up
Click here to register.